FAQ
How to place an order?
Browse our online souk, add products to cart, then place your order. Payment on delivery only.
Do you deliver to Marrakech?
Yes, we deliver across Marrakech city, and only in Marrakech. Delivery costs 25 MAD, free on orders of 350 MAD or more.
What is the delivery time?
Order before 14:00 for same-day delivery. After 14:00, your order is delivered the next day. We deliver from 9:00 to 21:00, 7 days a week.
Can I modify or cancel an order?
Contact us quickly by email or phone. We will do our best to modify or cancel before preparation.
Are products organic?
We offer a selection of organic and quality products. Each product marked "Organic" meets our criteria.
Which neighbourhoods in Marrakech does Khedar deliver to?
Khedar delivers across all Marrakech neighbourhoods including Guéliz, Hivernage, Medina, Palmeraie, Semlalia, Targa, M'Hamid, Sidi Ghanem and surrounding areas. See the delivery page for details.
Do you deliver on weekends and public holidays?
Yes, we deliver 7 days a week, weekends included, from 9:00 to 21:00.
Is the organic produce at Khedar certified?
Yes. Our organic (bio) range is sourced from local Moroccan producers following organic farming practices. Browse at khedar.ma/catalog?cat=bio.
Does Khedar offer a service for professionals (restaurants, hotels, caterers)?
Yes. Khedar offers a B2B professional account with dedicated pricing, invoicing, and regular delivery for restaurants, riads, hotels, and caterers in Marrakech. Apply at khedar.ma/b2b-request.
How much does delivery cost?
Delivery costs 25 MAD, free on orders of 350 MAD or more. Payment is cash on delivery.
Do you sell fresh aromatic herbs?
Yes. Khedar stocks fresh aromatic herbs including coriander, parsley, mint, thyme, and more. Available at khedar.ma/catalog?cat=herbes.
How do I track or cancel my order?
Log in to your account at khedar.ma to check your order status. To cancel or modify, contact us via the contact page before your order is prepared.